Terms & Condition
These Terms of Use (“Terms”) govern your access to and use of the Zunu Tales website (“www.zunutales.com”), operated by Giggles Global LLP (“Company”, “we”, “us”, or “our”).
By accessing, browsing, or purchasing from the Website, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Returns, Refund and Cancellation Policy.
- LEGAL ENTITY & COMPLIANCE DISCLOSURE
- Legal Name: Giggles Global LLP
- Registered Office: New Delhi, India
- Email: info@zunutales.com
- Phone: +91 9220515959
The Company operates this Website in compliance with applicable Indian laws, including the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.
- ELIGIBILITY
By using this Website, you represent that:
- You are at least 18 years of age; or
- You are using the Website under the supervision of a parent or legal guardian.
- ACCOUNT & USER RESPONSIBILITIES
You agree to:
- Provide accurate, current, and complete information;
- Maintain confidentiality of your account credentials;
- Be responsible for all activities under your account.
The Company shall not be liable for any loss arising from unauthorized use of your account.
- PRODUCT INFORMATION & PRICING
- All products are described as accurately as possible;
- Prices are displayed in INR and are inclusive/exclusive of taxes as specified;
- The Company reserves the right to:
- Correct pricing errors;
- Cancel orders arising from such errors.
- ORDER ACCEPTANCE & CANCELLATION
- Orders placed on the Website constitute an offer to purchase;
- The Company reserves the right to accept or reject any order.
Grounds for Cancellation by Company:
- Product unavailability;
- Pricing or technical errors;
- Suspected fraudulent activity.
In such cases, refunds will be processed as per the Refund Policy.
- SHIPPING & DELIVERY
All shipping and delivery terms are governed by the Shipping Policy available on the Website.
Delivery timelines are indicative and subject to third-party logistics performance.
- RETURNS, REFUNDS & CANCELLATIONS
All returns and refunds are governed by the Returns, Refund and Cancellation Policy.
Customers are encouraged to review the policy before making a purchase.
- INTELLECTUAL PROPERTY
All content on the Website, including but not limited to:
- Books
- Illustrations
- Text
- Logos
- Designs
is the exclusive property of Giggles Global LLP and protected under applicable intellectual property laws.
You may not:
- Copy
- Reproduce
- Distribute
- Modify
any content without prior written consent.
- PROHIBITED USES
You agree not to:
- Use the Website for unlawful purposes;
- Engage in fraudulent transactions;
- Interfere with Website functionality;
- Upload harmful or malicious content.
- USER-GENERATED CONTENT & FEEDBACK
By submitting reviews, feedback, or content:
- You grant the Company a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content;
- The Company reserves the right to remove content deemed inappropriate.
- LIMITATION OF LIABILITY
To the maximum extent permitted by law, the Company shall not be liable for:
- Indirect or consequential damages;
- Loss due to third-party service failures;
- Delays beyond reasonable control;
- Misuse of products.
- DISCLAIMER OF WARRANTIES
All products and services are provided on an “as is” basis without warranties of any kind, except as expressly stated.
- INDEMNITY
You agree to indemnify and hold harmless the Company from any claims, damages, or losses arising out of:
- Breach of these Terms;
- Misuse of the Website;
- Violation of applicable laws.
- GRIEVANCE REDRESSAL MECHANISM
In accordance with the Consumer Protection (E-Commerce) Rules, 2020:
Grievance Officer:
Name: [●]
Email: info@zunutales.com
Phone: +91 9220515959
- Complaints will be acknowledged within 48 hours
- Resolution will be provided within 30 days
- PRIVACY
Your use of the Website is also governed by our Privacy Policy, which outlines how your data is collected and used.
- FORCE MAJEURE
The Company shall not be liable for failure or delay due to events beyond its reasonable control, including natural disasters, strikes, or governmental actions.
- GOVERNING LAW & JURISDICTION
These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts in Delhi.
- MODIFICATIONS TO TERMS
The Company reserves the right to update or modify these Terms at any time. Continued use of the Website constitutes acceptance of the updated Terms.
- ENTIRE AGREEMENT
These Terms shall be read together with the Privacy Policy, Shipping Policy, and Returns and Refund Policy available on the Website, which form an integral part of these Terms.